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In case your inquiry is about canceling an existing visa and obtaining a new one with an open case against you, find the following information:
An open case against you is a matter that prevents you from canceling your visa or obtaining a new one, and you will not be able to leave the country either.
In order to be able to obtain a new visa, the case must be closed first, and then the General Administration of Residence must be referred to in order to request visa cancellation.
If you are unable to close the case, you can submit a request for mercy to the General Directorate of Residence in order to approve the cancellation of the old visa and the acquisition of a new one.
Although it is difficult to agree to the request for mercy because there is an open case against you, we advise you to try