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Moheb Hassan
Lawyer
الأسئلة المجابة 63652 | نسبة الرضا 98.2%
Lawyer
I had a booking in Air India express for July 2020...
I had a booking in Air India express for July 2020 but the flight was cancelled from the airlines end. The ticket fare was AED 2,055/- which they agreed for a free date change anytime for my future travel. Now when I checked in their city office for a date change they are asking me to pay 230 dhs. additionally. So my total fare becomes now 2055 dhs. plus 230 dhs. But online I checked the current fare for two person is just total 1400 dhs. Only
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إجابة الخبير: Moheb Hassan
Moheb Hassan
Lawyer
الأسئلة المجابة 63652 | نسبة الرضا 98.2%
If your query is related to the airline changing its agreement with you regarding the service price that you will receive, here is the following information:
If that company has an office in the UAE, then you can submit a complaint to the Consumer Protection Agency, which is located within the Department of Economic Development in the emirate in which the company’s headquarters are located, with the submission of all documents proving the validity of the complaint
If that company has an office in the UAE, then you can submit a complaint to the Consumer Protection Agency, which is located within the Department of Economic Development in the emirate in which the company’s headquarters are located, with the submission of all documents proving the validity of the complaint
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You mean, I should walk-in to Air India Express airlines office in Dubai or Department of Economic development in Dubai and submit a complaint.
إجابة الخبير: Moheb Hassan
Moheb Hassan
Lawyer
الأسئلة المجابة 63652 | نسبة الرضا 98.2%
Indeed, I mean to submit a complaint to those two sides
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Moheb Hassan
Lawyer
الأسئلة المجابة 63652 | نسبة الرضا 98.2%
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