Hi good morning mam sir my concern is my agency...

We would like to inform you that the contract is the main reference between parties, and therefore the contract stipulated in it is binding on its parties, and none of the peculiarities of it is permissible for any item agreed upon, otherwise the injured party has to file a complaint in front of the labor office. His travel ticket, as well as what the worker may stipulate in the labor contract or the facility’s system, in the expenses of his family’s travel and the expenses of shipping his luggage.
2- In cases where the employers provide housing for the worker, the worker shall vacate the residence within a period not exceeding thirty days from the date of the end of his service.
3- It is not permissible for the worker to delay the eviction of the residence after him for any reason, provided that the employer gives the worker the following:
A- The expenses stated in item (1) of this article
B- End of service benefits and any other entitlements to which the employer is obligated according to the work contract, the establishment system or the law
4 - If the worker disputes the value of the expenses and dues referred to, the competent labor department shall determine these expenses and dues on an urgent basis within a week from the date of informing them, provided that the worker is notified of them immediately after fixing them.
5- In this case, the thirty-day period referred to in Clause (2) of this Article shall enter into force as of the date of the employer depositing the specified expenses and dues with the knowledge of the Labor Department, the Treasury of the Ministry of Labor as a trust. If the worker does not vacate the residence after the end of the aforementioned thirty days, the Labor Department, in cooperation with the competent authorities in the concerned emirate, takes the necessary administrative measures for eviction.
6- The provisions of this article are without prejudice to the right of the worker to dispute it before the competent court.

Dear regarding a copy of the original work contract, that you have a copy of it, and this is a matter stipulated by the law in Article 35 of the Labor Law. Article 131 of the Labor Law, and if it is rejected, here the complaint is before the Labor Office, its sponsor to oblige the sponsor to give the ticket according to the law

The complaint can be submitted by reviewing the Labor Office in person or by submitting the complaint electronically via this linkElectronic labor complaint