Dubai municipality rule regarding method of...

If the project is not canceled and you want to cancel it yourself because of delay, in this case, the 20% cancellation penalty is deducted from the amount paid and the remaining amount is refunded, unless the delay is a big delay.
Moreover, and added to your inquiry, please be noted that compensation may be awarded at 9% of the claim amount, in addition to legal fees. In your case, it is always a good idea to start the cancellation procedure by sending legal notification, as in many cases, the discount is paid upon receiving this legal notice. Regarding the fees, we can only recommend you to review the copy of the agreement.