My company not cancel to me

We would like to inform you that if your inquiry is related to know the way for canceling your visa, the following information are important:
The employer is the one responsible for canceling the worker's visa, and if the employer did not cancel the visa, we recommend that you first contact the employer amicably in order to cancel the visa. If your employer does not respond to this request, you can to file a complaint at the General Directorate of Residence and the Ministry of Human Resources and Emiratisation due to the employer's refusal to cancel the residence visa, although there is no justification for the continuation of the visa to be valid.
We also advise you to refer to the Ministry of Human Resources and Emiratisation to open another complaint against the employer