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Abd Alhameed Kieshar

Abd Alhameed Kieshar

Lawyer

الأسئلة المجابة 42617 | نسبة الرضا 98.7%

Lawyer

Getting money back via MasterCard while trading...

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Getting money back via MasterCard while trading with exness forex company
Lawyer's Assistant: Where are you located? It matters because laws vary by location
Egypt
Lawyer's Assistant: Has anything been filed or reported?
Requested moneyback via my local bank
Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

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إجابة الخبير: Abd Alhameed Kieshar

Abd Alhameed Kieshar

Abd Alhameed Kieshar

Lawyer

الأسئلة المجابة 42617 | نسبة الرضا 98.7%

Please sir, explain your question clearly and in more details, so we can help to answer you legally.

الرد من العميل

I traded with forex co called exnesshttps://www.exness.com/regulation/And while using there app provided from them i made stop loss for trades then i sent them this ust reported that i had a huge problem with your app system which caused to lose all of my money I deposit and your partners closed the chat with me at account number 43011315 for bitcoin orders I made some orders with a total amount with stop lose orders and it didn’t work which caused lost of total account amount and this is isn’t the first time I experience a problem with your app and reported before i just reported that i had a huge problem with your app system which caused to lose all of my money I deposit and your partners closed the chat with me without solving my problem and refused to refund the loose which was caused by this lag and app hanging outI made some orders with a total amount with stop lose orders and it didn’t work which caused lost of total account amount and this is isn’t the first time I experience a problem with your app and reported before So i hope you take that seriously before taking legal steps and refund the money Thank you for understanding Seriously problem at your app cause to loose total amount of wallet Then they didn’t answer and tried to prove it’s my fault and now i am trying to refund any deposits i made with this company via bank moneyback but there not sure money will get back and i have screenshots prove my problem with this company so i am asking what legal action to take after they refuse return of my money pleaseVia https://www.money.co.uk/guides/how-to-complain-about-financial-services.htm

الرد من العميل

?!

الرد من العميل

Can u answer my inquiries pleaser

إجابة الخبير: Abd Alhameed Kieshar

Abd Alhameed Kieshar

Abd Alhameed Kieshar

Lawyer

الأسئلة المجابة 42617 | نسبة الرضا 98.7%

We would like to inform you that it is obvious that you have been subjected to fraud and seizure of your money through that website, which entitles you to submit a complaint to the police, as according to the Information Crimes Law, the punishment for a period of no less than three months, and a fine of not less than thirty thousand pounds, and not exceeding fifty thousand pounds or one of these two penalties  shall be imposed on whoever uses the information network or any of the means of information technology to unlawfully access the numbers, data, cards of banks and services, or other electronic payment tools. If this is intended to be used to obtain the money of others or the services it provides, he shall be punished with imprisonment for a period of no less than six months, and a fine of not less than fifty thousand pounds and not exceeding one hundred thousand pounds or either of these two penalties. The penalty shall be imprisonment for a period of no less than a year, and a fine of not less than one hundred thousand pounds and not exceeding two hundred thousand pounds, or either of these two penalties, if he leads from that to the seizure for himself or others of those services or the money of others.
 
 

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Abd Alhameed Kieshar

Abd Alhameed Kieshar

Lawyer

الأسئلة المجابة 42617 | نسبة الرضا 98.7%

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