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Waleed Al-Helo

Waleed Al-Helo

Lawyer

الأسئلة المجابة 108892 | نسبة الرضا 98.1%

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i bought one second hand lap top through online....

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i bought one second hand lap top through online. then i open i found battery having issue. as per them the thing has one yer warrenty.so many times i call then they said xome dubai inwill change then i make covid test i go there they not answering my call. how can make case for them??

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إجابة الخبير: Waleed Al-Helo

Waleed Al-Helo

Waleed Al-Helo

Lawyer

الأسئلة المجابة 108892 | نسبة الرضا 98.1%

We would like to inform you that accordance with the UAE Consumer Protection Law, if you buy through the Internet for the product and it is fake and you have the data of the entity that was purchased from it and it has a headquarters in the UAE can go to the consumer protection and submit the complaint but for the sake of clarity all the transactions that are done in this way and if the complaint was filed there is no guarantees as a purchase from a well-known store or reference in the state then a committee of consumer protection starts to review the place and investigate.

إسأل Lawyer

Waleed Al-Helo

Waleed Al-Helo

Lawyer

الأسئلة المجابة 108892 | نسبة الرضا 98.1%

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