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Moath Samer
Attorney
الأسئلة المجابة 46920 | نسبة الرضا 98.5%
Lawyer
Hi.i want to ask about my ticket return ticket .my...
Hi.i want to ask about my ticket return ticket .my travel agent was book our tick on 12 of November 2019 but he didn’t give our money back he is in Pakistan .and we are in Dubai we are residence here. He said that contact with Emirates office to return our money it’s almost year have finish nobody tell me where from I get my money back for our tickets .can you please tell me .from where I receive my money .it was one person ticket price was pak rupee 45 k for two person it’s almost about 97k .pak rupee.
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إجابة الخبير: Moath Samer
Moath Samer
Attorney
الأسئلة المجابة 46920 | نسبة الرضا 98.5%
We would like to inform you that if you mean that the Tourism and Travel Office has not returned your money, you can first file a complaint at the Ministry of Tourism and then file a case in which you demand the refund of the amount and compensate you for any damage caused to you.
However, I think that you are victims of a fraud crime. Therefore, you should file a criminal complaint at the Public Prosecution Office to punish them and request the refund of the sums taken from you.
Article 399 :
Shall be punishable by confinement or by a fine any individual who, by using fraudulent practice, assuming a false name or quality, takes possession for himself or for the others of any movable property or written instrument, or obtains any signature upon such instrument, its cancellation, destruction or amendment, whenever it is intended to deceive the victim and bring him to surrender a legal right. Shall also be liable to the same punishment he who alienates an estate or a movable property while being fully aware that it is not his own or that he has no right to dispose thereof; or he who knowing by alienates any of the above mentioned after having previously disposed thereof or having concluded any agreement thereon, whenever such an act operates to the injury of others. If the object of crime is a property or an instrument pertaining to the State or to any of the authorities mentioned in Article (5) above, this shall be considered a circumstance of aggravation. Attempt shall be punished with confinement for a period not exceeding two years or with a fine not exceeding twenty thousand Dirhams. And where a recidivist is convicted and sentenced to confinement for a period of one year or more, the Judge may order that he be put under police surveillance for a period neither to exceed two years nor to exceed the duration of the inflicted penalty
However, I think that you are victims of a fraud crime. Therefore, you should file a criminal complaint at the Public Prosecution Office to punish them and request the refund of the sums taken from you.
Article 399 :
Shall be punishable by confinement or by a fine any individual who, by using fraudulent practice, assuming a false name or quality, takes possession for himself or for the others of any movable property or written instrument, or obtains any signature upon such instrument, its cancellation, destruction or amendment, whenever it is intended to deceive the victim and bring him to surrender a legal right. Shall also be liable to the same punishment he who alienates an estate or a movable property while being fully aware that it is not his own or that he has no right to dispose thereof; or he who knowing by alienates any of the above mentioned after having previously disposed thereof or having concluded any agreement thereon, whenever such an act operates to the injury of others. If the object of crime is a property or an instrument pertaining to the State or to any of the authorities mentioned in Article (5) above, this shall be considered a circumstance of aggravation. Attempt shall be punished with confinement for a period not exceeding two years or with a fine not exceeding twenty thousand Dirhams. And where a recidivist is convicted and sentenced to confinement for a period of one year or more, the Judge may order that he be put under police surveillance for a period neither to exceed two years nor to exceed the duration of the inflicted penalty
إسأل Attorney
Moath Samer
Attorney
الأسئلة المجابة 46920 | نسبة الرضا 98.5%
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