I apply on agency and i pay money 4,00aed for...

We would like to inform you that referring to the Federal Criminal Procedure Law, yes, you may refund your money by giving the agency a legal warning
If they reject or not respond, you can go to the nearest police station, or go to the public prosecutor’s office, file a complaint, and explain the matter in detail.
They may charge with fraud charges, according to the results of the investigation
Article (10) in the following offenses, except on the basis of a written or oral complaint from the victim or his legal representative:
1. Theft, fraud, breach of trust and concealment of the proceeds if the victim is a spouse of the offender or one of his or her assets or branches, and these objects are not judicially, administratively or overburdened with another person.
2. The child shall not be extradited to those who have the right to request and be removed from the authority of his or her sponsor.
3. Refraining from performing maintenance, custody, lactation, or sentenced housing.
4. Insulting and slandering people.
5. Other offenses provided for by law.
The complaint shall not be accepted after three months from the day the victim is informed of the crime and its perpetrator, unless the law provides otherwise
** Then he filed a civil lawsuit against him, claiming the money she obtained without right