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Moheb Hassan

Moheb Hassan

Lawyer

الأسئلة المجابة 63652 | نسبة الرضا 98.2%

Lawyer

Good evening, on February 6th 2020, I had a car...

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Good evening, on February 6th 2020, I had a car accident and have two slipped discs and deterioration of the spine, which I found out at the hospital. I was having horse riding lessons and started a package of 10 lessons (I had only used one) and contacted the equestrian center sustainable city to tell them I could not continue the lessons on the advice from my doctor (I also have SLE). The equestrian Centre has been terrible and ignored my calls , text and emails. Finally they agreed to refund me the money on March 24. They asked for police report, doctors reports etc and I sent them copies. I have sent them my bank account details. They are still ignoring my texts and emails. What can I do? Kind regards Donna Burfield
Lawyer's Assistant: Where are you located? It matters because laws vary by location
Dubai
Lawyer's Assistant: Has anything been filed or reported?
Only to the company. I have a police report and doctors report
Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?
I just want what was promised to me

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إجابة الخبير: Moheb Hassan

Moheb Hassan

Moheb Hassan

Lawyer

الأسئلة المجابة 63652 | نسبة الرضا 98.2%

We would like to inform you that if your inquiry related to the refusal to refund the amounts paid by the Equestrian Center, the following information is given to you:
You can file a complaint to the Consumer Protection Department of the Economic Development Department, if the equestrian center refuses to refund the amounts that you previously paid and attach the following documents to the complaint:
- Receipt of payment for the costs of the package at the Equestrian Center.
- A copy of the equestrian center's response by agreeing to the refund.
-A copy of the medical and police reports

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Moheb Hassan

Moheb Hassan

Lawyer

الأسئلة المجابة 63652 | نسبة الرضا 98.2%

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