إسأل Attorney الآن
Moath Samer
Attorney
الأسئلة المجابة 46920 | نسبة الرضا 98.5%
Lawyer
Hello, I have reserved a hotel booking through my...
Hello, I have reserved a hotel booking through my visa card and now need to cancel my booking. The amount has not gone from my account yet as the payment is only 'on hold' till a later date. I made the booking 8 weeks ago and still the amount is not taken. Now I have cancelled my booking, can they still take this money or is there a 30 day limit for them to deduct from my account?
Lawyer's Assistant: Where are you located? It matters because laws vary by location
I live in UAE and the hotel is in the UK
Lawyer's Assistant: Has anything been filed or reported?
No. I cancelled the booking and both the agent, Booking.com and the hotel said this is a non refundable booking
Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?
I have not paid and I will not be staying there, can they deduct the money still?
إطرح سؤالك
إجابة الخبير: Moath Samer
Moath Samer
Attorney
الأسئلة المجابة 46920 | نسبة الرضا 98.5%
We would like to inform you that if the reservation process is not completed and no electronic payment has been made, then in case of canceling the reservation, no amount will be deducted from your balance
If the deduction is made, it will be returned to your account, but you should contact the authority with which you booked and refer to them in this matter until any transaction on your account is canceled by them.
We would like to assure you if the discount is made, you can get your money back without any legal problem
إسأل Attorney
Moath Samer
Attorney
الأسئلة المجابة 46920 | نسبة الرضا 98.5%
- 100% ضمان الرضا
- انضم الى 8 مليون من العملاء الراضين
المحادثات تتم ضمن هذه البنود
