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Moheb Hassan

Moheb Hassan

Lawyer

الأسئلة المجابة 63652 | نسبة الرضا 98.2%

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Hi, i purchased a wireless mouse in Sharjah in the...

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Hi, i purchased a wireless mouse in Sharjah in the 23rd March. Unfortunately we have lost the bill & now the product seems to be not working properly. We went to the shop asking for an exchange & the shopkeeper denied.

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إجابة الخبير: Moheb Hassan

Moheb Hassan

Moheb Hassan

Lawyer

الأسئلة المجابة 63652 | نسبة الرضا 98.2%

We would like to inform you that if your inquiry is related to purchasing a wireless mouse for the computer, and you want to change it, here is the following information:
In order you could change any product you have purchased, the purchase invoice shall be present. Also, if you want to file a complaint with the Consumer Protection Department at the Economic Development Department there shall be a purchase invoice as well. Without that invoice, the complaint may not be submitted.

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Moheb Hassan

Moheb Hassan

Lawyer

الأسئلة المجابة 63652 | نسبة الرضا 98.2%

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