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Moheb Hassan

Moheb Hassan

Lawyer

الأسئلة المجابة 63652 | نسبة الرضا 98.2%

Lawyer

I brought two pair of toddler dress via online....

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I brought two pair of toddler dress via online. After receiving the product I didn't like the quality of them, I requested company for return and refund. But no action made for me. More than 2 months contacted via email.
Lawyer's Assistant: Where are you located? It matters because laws vary by location
Abu dhabi
Lawyer's Assistant: Has anything been filed or reported?
No, only I have requested to that company via email.
Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?
No,its not deal of big money, but companies should not fool customers

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إجابة الخبير: Moheb Hassan

Moheb Hassan

Moheb Hassan

Lawyer

الأسئلة المجابة 63652 | نسبة الرضا 98.2%

We would like to inform you that since you ordered two pieces of clothing online and when they has been delivered, you did not like the quality and asked the company to return them and get refunded, here is the following information:
If the products you purchased are defective, they can be returned to the seller and request a refund of your money in accordance with the refund policy announced by the seller. We recommend that you file a complaint at the Consumer Protection Department of the Economic Development Department against the seller if he does not commit to refund.

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Moheb Hassan

Moheb Hassan

Lawyer

الأسئلة المجابة 63652 | نسبة الرضا 98.2%

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