Hello sir my name John I have a issue with my...

It is possible to file a complaint in front of the bank and explain the matter in detail. In the event of non-response, you can go to the public prosecutor and submit the complaint for the purposes of communicating with the bank as a government agency obligated to deal and provide evidence and transactions for the purposes of identifying the person who illegally withdrew the money And we also advise that if you file a complaint with the bank, the period specified by the bank is not correct, and we advise against paying any money except after the end of investigations and what results in it, and we advise the use of a lawyer who undertakes the legal follow-up of the matter.