Hi

We would like to inform you that our field of work as legal consultants in the legal department is providing legal advice to our clients. In addition, the site does not have any relation with any government entities

Please note that my answer to your question will be purely from an academic point of view based on the limited initial information provided.

Therefore, it should not be treated as a legal opinion of the need for adequate knowledge and review of relevant documents when reading the applicable laws.

Concerning your inquiry, basicly yes you can cancel your booking, but please consider that is depending on the type of ticket you hold,
you'll be able to cancel your booking and request to be refunded using the link in Manage a booking website.