My account in Twitter is locked and I don’t know...

To retrieve your Twitter account follow these steps:
1. Go to the Twitter page and click on the help option

2. Click on the first option as shown in the picture

3. Scroll to the bottom of the page and click on the contact support option

4. Click on the login issue option

5 Now fill in the form as shown in the picture

6- Now go to your email you will find a message from Twitter reply to the text below the following illustration

Hello
I've lost my password for my Twitter account, as well as e-mail and I can not enter it, please e-mail confirmation this to be Emile my Twitter account, please help
Thank you
- Now wait for the reply by them you will receive a message containing the code copy and Twitter by the account of your friend and tweet with the same code for the name of the user who asked you to send the ticket in the following format
@ Enter your username as specified by email
Hello
 this ticket number
# Put here the ticket number as specified by the e-mail sent to you
 Please disable authentication
  thank
- Now reply to the message that the Twitter response format is as follows:
Hello
i has been sent by request from the account
@ Here is the name of the user who specified you to send the ticket
-It will take from one to 72 hours to be answered by Twitter confirming your account