hlo ..im deepak... i travell today in X62 (1414)...

Dear Customer,                                
Thanks for joining and trusting us, much appreciated!

We would like to inform you that if the driver abuses you because you are sitting next to your co-worker and asked you to sit away from her, here is the following information:
A complaint can be filed against the driver in one of the following ways:

- You can file a complaint at the company where the driver works regarding the abuse of passengers.

- If you were verbally abused by the driver, you can review the police station in order to file a complaint against the driver related to insulting and defamation, which is a crime punishable by imprisonment and a fine or at least one of the two penalties.

Here is the text of the UAE Penal Code regarding your inquiry:

Article 372:
punishment will be prison not more than 2 years or fine of 20 thousand dirhams
A penalty of imprisonment for a period of no more than one year or a fine or both, those who defame or insult another person in one of the public ways, in a way that shames his/her honor or his/her dignity without including a certain incident.
Article 373 :
A penalty of imprisonment for a period of no more than one year or a fine not exceeding 10000 AED, those who defame or insult another person in one of the public ways, in a way that shames his/her honor or his/her dignity without including a certain incident.
If a slander or insult is committed against a public official or servant in the course of or because of his work, the penalty shall be imprisonment or a fine not exceeding 20000 AED, or both.
If the insult is committed by way of publication in a newspaper or publication, it shall be considered an aggravating factor of the crime.
Article 374:
Shall be sentenced to detention for a maximum period of six months or to a fine not exceeding 5000 AED in case the libel or insult takes place through the telephone or facing the victim in the presence of others.
The penalty shall be a fine not exceeding 5000 AED if the libel or insult takes place facing the victim without the presence of a third party or in a letter dispatched to him by any means whatsoever.
Shall be considered an aggravating circumstance if the libel or insult, in the stances stated in the paragraphs herein above, is addressed to a public servant or a person in charge of a public service, during or because of discharging his duties or performing his service, or if affecting his honor or the reputation of the families, or if expected to reach an illicit objective.

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