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Waleed Al-Helo
Lawyer
الأسئلة المجابة 108892 | نسبة الرضا 98.1%
Lawyer
i recieved a sim card from Etisalat which i was...
i recieved a sim card from Etisalat which i was told that it is free but after some time they send me a bill which means its a contract i lodged a complain to them they said the cancel the sim card but now they still call me to pay for something that i dont understand telling me they will block my current sim card and credit cards . I have asked them bill statement showing how many minutes i have used they never provide so i need your help
Lawyer's Assistant: Where are you located? It matters because laws vary by location
dubai
Lawyer's Assistant: Has anything been filed or reported?
i got a call from Tahseel
Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?
i want to know why i have to pay for that amount of money i feel like they are taking advantage since its registered in my ID
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إجابة الخبير: Waleed Al-Helo
Waleed Al-Helo
Lawyer
الأسئلة المجابة 108892 | نسبة الرضا 98.1%
Dear Customer,
Thanks for joining and trusting us, much appreciated!
We would like to inform you that according to the mentioned facts, asking for the calls statement and the used minutes is a legal right and if they didn’t response then you can file a complaint in the high authority that the company belongs to, or you can file a complaint in the public prosecution for investigation and calling the company representative and force him to grant you the calls statement or record and you can stop the line once you pay the due amount on you.
If you have another question related with our section, feel free to ask us and we will answer with pleasure.
I hope my answer was helpful, please let me know if you have any follow up questions. If you feel I've answered your question already, please rate my answer from top of the page. Your feedback helps to ensure only the best experts are available to help you.
You can also ask questions of our other specialists in the areas of nutrition, therapists, IT specialists, doctors, and many more.
Kind Regards,
Thanks for joining and trusting us, much appreciated!
We would like to inform you that according to the mentioned facts, asking for the calls statement and the used minutes is a legal right and if they didn’t response then you can file a complaint in the high authority that the company belongs to, or you can file a complaint in the public prosecution for investigation and calling the company representative and force him to grant you the calls statement or record and you can stop the line once you pay the due amount on you.
If you have another question related with our section, feel free to ask us and we will answer with pleasure.
I hope my answer was helpful, please let me know if you have any follow up questions. If you feel I've answered your question already, please rate my answer from top of the page. Your feedback helps to ensure only the best experts are available to help you.
You can also ask questions of our other specialists in the areas of nutrition, therapists, IT specialists, doctors, and many more.
Kind Regards,
إسأل Lawyer
Waleed Al-Helo
Lawyer
الأسئلة المجابة 108892 | نسبة الرضا 98.1%
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