i went to travel agency book for my flight and...

Dear Customer,
Thanks for joining and trusting us, much appreciated! We welcome you to join us in the legal section
We would like to inform you that If you went to a travel agency on June 6 to book a ticket and I paid, and within three months you found out that they didn't book it for you as you don't have a ticket number.
And you only found out when you asked airlines about the baggage value and found out that your name is not on the passenger list, there are many procedures:
The first is to reaffirm the booking through a review of the company or request a refund of the amount paid to the company and the reservation with another company and if the company refuses to return the amount can be given a legal warning of return and indicate the unwillingness of the booking since the booking did not exist despite the payment of the amount.
If they refuse you can go to the court and the general prosecution to claim the money in addition to the company loaded all expenses and fees and attorney’s fees, if any, with a request for compensation for all damage to you
If you have another question, feel free to ask us and we will answer with pleasure.
I hope my answer was helpful, please let me know if you have any follow up questions. If you feel I've answered your question already, please rate my answer from top of the page. Your feedback helps to ensure only the best experts are available to help you.
You can also ask questions of our other specialists in the areas of nutrition, therapists, IT specialists, doctors, and many more.