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Moath Samer

Moath Samer

Attorney

الأسئلة المجابة 46920 | نسبة الرضا 98.5%

Lawyer

Hi I have issues with one of the company who I...

تم تقييم هذه الإجابة:
Hi I have issues with one of the company who I have called on repairing the washing machine. They cane to our house and took the broken door of the washing machine. They asked me money to buy the door and I had given AED 350. By my mistake I forgot to buy the receipt. They told me within 2 days of time they will bring the new door and fix.however they did not come and it more than 1week and they are not taking my phone calls. How to proceed with legal on this issue,and the person who came to my room all the records and their details are their with security in their log books + CCTV footage are available. Pls let me know how to proceed

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إجابة الخبير: Moath Samer

Moath Samer

Moath Samer

Attorney

الأسئلة المجابة 46920 | نسبة الرضا 98.5%

Dear Customer,                                                       

Thanks for joining and trusting us, much appreciated!

We would like to inform you that if you were subject to commercial fraud, you can file a complaint at the consumer protection. You should contact the Consumer Protection Hotline at (600522225) to immediately report complaints and violations of consumer rights.

Article 16

 

The consumer has the right to compensation for personal or material damages in accordance with the general rules of the window, and any agreement is otherwise void.

 

Article 17

 

The Department has the legal capacity to represent the consumer before the courts and any other body determined by law.

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إسأل Attorney

Moath Samer

Moath Samer

Attorney

الأسئلة المجابة 46920 | نسبة الرضا 98.5%

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