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Fatima Abd El-Wahhab
Attorney
الأسئلة المجابة 29736 | نسبة الرضا 97.7%
Lawyer
Good evening, i bought a dress i. dubai mall from...
Good evening, i bought a dress i. dubai mall from a very hi luxury brand Ralph and Russo, i wear it only one time and send it to Laundry. The color completely faint coz of manufactury deffect
Lawyer's Assistant: Where are you located? It matters because laws vary by location
Am in dubai u ited Arab emirates
Lawyer's Assistant: Has anything been filed or reported?
I just spoke with thir shop manager
Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?
Please connect me
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الرد من العميل
Ralph and Russo are not accepting to refund eventhough if it is a manufactury deffect. The dress price is 23000 AED
الرد من العميل
Plz i need ur advice as a riglht consumer adviser
إجابة الخبير: Fatima Abd El-Wahhab
Fatima Abd El-Wahhab
Attorney
الأسئلة المجابة 29736 | نسبة الرضا 97.9%
Dear Customer,
Thanks for joining and trusting us, much appreciated!
you can submit a report against this shop to consumer protection at the ministry of Economy to immediately announce complaints, violations of consumer rights through this number (600522225).
If you have another question, feel free to ask us and we will answer with pleasure.
I hope my answer was helpful, please let me know if you have any follow up questions. If you feel I've answered your question already, please rate my answer from top of the page. Your feedback helps to ensure only the best experts are available to help you.
You can also ask questions of our other specialists in the areas of nutrition, therapists, IT specialists, doctors, and many more.
Kind Regards,
Thanks for joining and trusting us, much appreciated!
you can submit a report against this shop to consumer protection at the ministry of Economy to immediately announce complaints, violations of consumer rights through this number (600522225).
If you have another question, feel free to ask us and we will answer with pleasure.
I hope my answer was helpful, please let me know if you have any follow up questions. If you feel I've answered your question already, please rate my answer from top of the page. Your feedback helps to ensure only the best experts are available to help you.
You can also ask questions of our other specialists in the areas of nutrition, therapists, IT specialists, doctors, and many more.
Kind Regards,
إسأل Attorney
Fatima Abd El-Wahhab
Attorney
الأسئلة المجابة 29736 | نسبة الرضا 97.7%
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