Good day I want ask how to remove my case run away...

Dear Customer,                      
Thanks for joining and trusting us, much appreciated!

We would like to inform you that If the CID has told you that you are banned for two to five years, you must submit a request to the party requesting a ban against you. Your application will be considered and the appropriate decision will be taken by accepting or rejecting the application that is depends on the acceptance or refusal of the party to whom the request for mercy will be submitted to request lifting the embargo against you

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