Salary information

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It should be noted that after reviewing your inquiry and legal scrutiny we would like to inform you that

The UAE government introduced the Wages Protection System (WPS) to ensure that workers are paid properly and on time. The Ministry of Human Resources and Emiratisation (MoHRE) also issued Ministerial Decree No. 739 of 2016, which stipulates that

If the salary has not been paid within 10 days of the due date registered in the WPS, it is considered “late.”

If the salary has not been paid within one month of the due date, the employer is deemed to be “refusing to pay wages.”

It is important that you are aware where you belong in the above category so that you understand how to position yourself whether you will need to send a reminder to your employer or whether you should file an official complaint about your case

It is always good to settle disputes internally before raising the concern directly to government authorities. As maybe the delay in salary could be just caused by a misunderstanding or miscommunication

Employers who do not pay wages on time could face stiff penalties and sanctions

First of all, Inform or Remind Your Employer to Pay Your Salary

Send a gentle reminder to your employer via text message or email (if you are able to message them)

Otherwise, you can directly talk to your supervisor or employer and just inquire if the wage has been deposited to your bank account

Depending on the size of the company and the date of payment, you can still try to give the benefit of the doubt to your employer and remind them properly. As we want to avoid creating much conflict in our work environment as possible. If you are reporting to someone, then remind your supervisor

If there’s still no plan of action or expectation, then you can take it up to the next higher management. The important thing is that you also do your part in reminding them and have proof of these messages. In case you file your complaint, the text messages and emails can be your basis that you’ve properly communicated to your bosses and have made proper notifications beforehand

Make a Complaint for Delay in Wages

However, if you still have not receive your salary after the reminders, here are the legal steps for you to take

Contact the MoHRE helpline on 800 665 or visit the local labour office to get advice and support

Accomplish and submit an application form typed in Arabic, which is available in labour offices

Submit these documents (which may vary on a case-to-case basis): labour card, Emirates National ID, labour contract, and other documents that you have signed with your employer

NOTE: Keep in mind that you do not have to surrender your passport unless the court handling the dispute requires you to do so

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