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Waleed Al-Helo

Waleed Al-Helo

Lawyer

الأسئلة المجابة 108892 | نسبة الرضا 98.1%

Lawyer

I have booked at a hotel in Oman called centara...

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I have booked at a hotel in Oman called centara and I want to cancel and refund my money but I have booked through a travel agency and they are using Expedia. Now the hotel is saying they won’t give me a stamp to show to Expedia to get my money back. What can I do?
Lawyer's Assistant: Where are you located? It matters because laws vary by location
Oman,muscat
Lawyer's Assistant: Has anything been filed or reported?
No still
Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?
No that’s all

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إجابة الخبير: Waleed Al-Helo

Waleed Al-Helo

Waleed Al-Helo

Lawyer

الأسئلة المجابة 108892 | نسبة الرضا 98.1%

Dear Customer,
Thanks for joining and trusting us, much appreciated!
We would like to inform you that if you mean to cancel the hotel booking, then you have to review the hotel policy. In all cases, if you booked and then cancelled in short time, then the company shall cancel the booking and return the money. If they refuse then you can go to the nearest police office and file a complaint to get your money back.
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Waleed Al-Helo

Waleed Al-Helo

Lawyer

الأسئلة المجابة 108892 | نسبة الرضا 98.1%

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