Please my name is Brave and I have got a letter...

Dear Customer,                                                        

Thanks for joining and trusting us, much appreciated!

We would like to inform you that if you mean the employer, then you have to file a complaint in the Ministry of Human Resources and Emiratisation and clarify the reasons of the complaint and attach the documents that prove your complaint. The labor office will hear the employer, then they will decide and issue the verdict or refer it to the labor court.

 It should be noted that after reviewing your inquiry and legal scrutiny we would like to inform you that you shall inquire through the Ministry of Human Resources and Emiratisation website

 https://www.mohre.gov.ae/ar/services/enquiry-services.aspx  

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Kind Regards,