إسأل Mechanical Engineer الآن

Eng. Mutaz Abd Alraheem

Eng. Mutaz Abd Alraheem

Mechanical Engineer

الأسئلة المجابة 37212 | نسبة الرضا 98.7%

Auto Mechanic

Welcome! What's going on with your car? hello...

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Welcome! What's going on with your car? hello there What is the model/year of your car? e300 2014 Are you fixing your vehicle yourself? What have you tried so far? i would like to lodge a complaint against the Mercedes-Benz in KUWAIT , i had a some problems with the gear transmission there is jerk in the transmission and i sent the car to the Mercedes-Benz workshop to check and inspect what is the problem they told me they have noticed that the gear oil mixing with the engine coolant this is due to an internal leakage of gear cooler and i have to replace the automatic transmission with torque converter, gear oil cooler and related parts. They told me your vehicle out of warranty period and i have done all the regular maintenance schedule services on time. Anything else you want the mechanic to know before I connect you? no

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إجابة الخبير: Eng. Mutaz Abd Alraheem

Eng. Mutaz Abd Alraheem

Eng. Mutaz Abd Alraheem

Mechanical Engineer

الأسئلة المجابة 37212 | نسبة الرضا 98.7%

Thank you for contacting us 
Dear sir 
First There is no recall services on e300 2014 on the gear.
Second the possible reasons for your car's case is :
1. Problem with thermostat 
2. Leakage from the coolant itself. 
3. The gearbox has no cooling so it's damaged. 
Third about the complaint you have to ask the law department of our site.
Best regards 
Eng. Mo'taz 

إسأل Mechanical Engineer

Eng. Mutaz Abd Alraheem

Eng. Mutaz Abd Alraheem

Mechanical Engineer

الأسئلة المجابة 37212 | نسبة الرضا 98.7%

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